Player Protection

Responsible Gaming at fb011

At fb011, we believe that gaming should always be fun, safe, and within your control. We are fully committed to providing every Filipino player with the tools, information, and support needed to play responsibly.

Gambling is addictive. Know when to stop. If you or someone you know is experiencing gambling-related harm, please use the self-exclusion and limit tools available in your fb011 account, or contact our 24/7 support team immediately.

21+

Strictly 21 and Above Only

fb011 enforces a strict minimum age policy in compliance with Philippine law and PAGCOR regulations. Only individuals who are 21 years of age or older are permitted to register and play on the fb011 platform.

During registration, all players are required to verify their age through our KYC (Know Your Customer) process. Any account found to be operated by a person under 21 will be immediately suspended and all funds returned to the verified payment source.

We also strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you suspect a minor has accessed fb011, please contact our support team immediately.

Age Verification

Every fb011 player must submit a valid Philippine government-issued ID confirming they are 21 or older before their account is fully activated.

Instant Suspension

Accounts confirmed to belong to underage players are suspended immediately, with no exceptions. Funds are returned to the verified payment source.

Parental Controls

We recommend parents install filtering software on shared devices to prevent minors from accessing fb011 or any other online gaming platform.

PAGCOR Compliance

fb011 operates under PAGCOR's regulatory framework, which mandates strict age verification and responsible gaming standards for all licensed operators.

Player Tools

Take Control of Your Gaming

fb011 provides a full suite of responsible gaming tools accessible directly from your account settings. These tools are free, easy to use, and take effect immediately.

1
Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your fb011 account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly but increases take 24 hours to take effect — giving you time to reconsider.

2
Session Time Limits

Set a maximum session duration so fb011 will automatically log you out after a specified period of play. You'll receive a reminder notification before your session ends, helping you stay aware of how long you've been playing.

3
Loss Limits

Define the maximum amount you are willing to lose within a set time period. Once your loss limit is reached, you will be unable to place further bets until the period resets. This tool helps you stay within your personal budget.

4
Reality Check Reminders

Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered during your current session. These gentle nudges help you stay grounded and make informed decisions about continuing to play.

5
Cool-Off Period

Take a short break from fb011 by activating a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. This is ideal if you feel you need a temporary pause without committing to full self-exclusion.

6
Self-Exclusion

If you feel your gambling is out of control, you can self-exclude from fb011 for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing communications. Contact our support team to activate self-exclusion immediately.


Know the Signs

Recognizing Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. The first step toward getting help is recognizing the warning signs. At fb011, we want every player to be informed and empowered to seek help when needed.

Gambling should always be a form of entertainment — not a way to earn income, escape problems, or cope with stress. If gaming stops being fun and starts causing harm, it's time to reach out.

Gambling is addictive. Know when to stop. If you answer "yes" to two or more of the questions on the right, we strongly encourage you to use our self-exclusion tools or contact our support team.

Ask Yourself These Questions

Do you spend more money on gambling than you originally planned?

Have you tried to cut back on gambling but found it difficult to stop?

Do you gamble to escape stress, anxiety, or personal problems?

Have you borrowed money or sold belongings to fund your gambling?

Has gambling caused conflict with your family, friends, or work?

Do you feel restless or irritable when you try to reduce or stop gambling?

Do you chase losses — continuing to gamble to try to win back money you've lost?

Have you hidden your gambling activity from people close to you?


Smart Play Tips

Tips for Playing Responsibly at fb011

Simple habits that keep gaming fun and within your control.

Set a Budget Before You Play

Decide how much you can afford to lose before you start. Treat it like entertainment spending — once it's gone, stop. Never gamble with money meant for rent, bills, or daily needs.

Track Your Time

It's easy to lose track of time when you're playing. Use fb011's session time reminders or set an alarm on your phone. Taking regular breaks keeps your mind fresh and your decisions clear.

Play for Fun, Not Profit

Online casino games are designed for entertainment. The house always has an edge over time. Never rely on gambling as a source of income or a way to solve financial problems.

Don't Chase Losses

If you're on a losing streak, resist the urge to keep playing to win it back. Chasing losses is one of the most common signs of problem gambling. Accept the loss, step away, and come back another day.

Talk to Someone You Trust

If gaming is affecting your relationships or finances, talk to a trusted friend, family member, or professional counselor. You don't have to deal with it alone — support is available.

Use Self-Exclusion Early

Don't wait until things get serious. If you feel your gaming habits are changing, activate a cool-off period or self-exclusion through your fb011 account settings right away. It's a sign of strength, not weakness.


Our Commitment

How fb011 Protects Its Players

Responsible gaming isn't just a checkbox for fb011 — it's a core part of how we operate. Here's what we do on our end to keep the platform safe for every Filipino player.

Strict KYC Verification

Every player is verified before they can deposit or withdraw. We confirm age, identity, and residency to ensure only eligible Filipino adults use fb011.

Behavioral Monitoring

Our systems monitor unusual gaming patterns — such as sudden large deposits or extended sessions — and flag accounts for responsible gaming review.

24/7 Support Team

Our dedicated support team is available around the clock to assist players who need help activating limits, requesting self-exclusion, or accessing external support resources.

Responsible Gaming Messaging

fb011 displays responsible gaming reminders throughout the platform — on the homepage, game lobbies, and deposit pages — so the message is always visible.

PAGCOR-Regulated Operations

fb011 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). All responsible gaming policies on this platform are designed to meet or exceed PAGCOR's player protection standards. We are committed to maintaining a safe, fair, and transparent gaming environment for all Filipino players.

Gambling is addictive. Know when to stop.

Play Smart, Play Safe

Ready to Play Responsibly at fb011?

Join thousands of Filipino players who enjoy fb011 as a safe, regulated, and entertaining platform. Register today, set your limits from day one, and always play within your means. Remember — 21 and above only.

21+ only · PAGCOR regulated · Gambling is addictive. Know when to stop.